SHIPPING INFO
Shipping Costs
We offer a flat shipping rate of $12.00 per order, which applies to all standard residential and business addresses across both the North and South Island of New Zealand.
If you need delivery to locations outside of mainland New Zealand, such as Waiheke Island, Great Barrier Island, or Stewart Island, please contact our team directly to arrange special shipping options.
Delivery Timeframes
Our goal is to get your order to you as quickly as possible. Since we are working with multiple suppliers, shipping costs will vary, depending on where each supplier is located.
Shipping within the North Island: Orders placed before 1:00 pm on weekdays after often delivered the next business day. However, we advise to allow for an additional day to account for unexpected freight delays.
Shipping North Island to South Island: Orders placed before 1:00 pm on weekdays will take 2 - 3 business days to arrive at their destination. We do advise, there may be a slight delay and would allow for an additional day for unexpected freight delays.
Shipping within the South Island: Orders placed before 1:00 pm on weekdays after often delivered the next business day. However, we advise to allow for an additional day to account for unexpected freight delays.
Rural Deliveries: These orders typically take a little longer and we recommend allowing an additional 2–3 business days.
Friday and Weekend Orders: Orders placed on Friday before 1:00pm should arrive by Monday or Tuesday. Orders placed after 1:00 pm on Friday, or over the weekend, will be processed and shipped the following Monday.
Need Help?
If you encounter any issues with your delivery or have questions about your order, feel free to get in touch with our customer service team via the Contact Us page located at the bottom of our website.